Payment and Delivery:
We offer secure payment options and fast delivery.
Your order is usually shipped within 3-5 business days.
You’ll receive a tracking link once your order is on its way.
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At Darkoob.se, you always have 14 days to change your mind after receiving your order.
If you want to make a return, just contact us within 14 days at info@darkoob.se and let us know your order number and which item(s) you want to return.
Returned items must be in their original condition, and sent back within 14 days after you have received them.
Once we have received and inspected the return, we’ll refund your payment within 5-10 days, using the same method you used when placing the order.
Returns and Complaints
If you received a damaged, faulty, or wrong product, contact us at info@darkoob.se as soon as possible
Include:
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Your order number
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A short description of the problem
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A photo if you can
We’ll take care of it quickly – whether it’s sending a replacement, fixing the issue, or refunding you.